Frequently Asked Questions
Everything you need to know about shopping with Bungu.
What are your standard shipping times?
Standard shipping typically takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Bungu accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order is shipped, you can track its progress through the 'Order History' section in your account or by clicking the link provided in your shipping confirmation email.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
Are Bungu products covered by a warranty?
All Bungu products come with a 12-month manufacturer warranty against defects. If you experience any issues with product quality, please reach out to our customer service team immediately.